faq

 

Do you make all your jewelry?

Yes, I design and make each piece in my collection in my home studio in Calgary

What type of Metal is your chain?

I use a variety of metals with Brass and Copper being the most common. All of the chain used is nickel free. I also list this in the description of each piece in my shop 

Do you ship Internationally?

Yes, we ship across the globe, please see shipping information below for approximate timelines

Do you do custom orders?

I am currently not accepting any custom orders

Do you accept returns?

I handle returns on an individual basis depending on the situation. Please reach out to me if you have any questions or concerns regarding your order

JEWELRY CARE

To ensure that your jewelry lasts for a long time:

  • Avoid contact with water, lotions or perfumes

  • Do not wear to the gym

  • Store in a dry place such as a jewelry box or bag when not in use

 

All of our pieces are plated with either gold, silver or an antique bronze finish, keeping great care of your jewelry ensures your pieces remain wearable for a long time.

SHIPPING

All orders are shipped regular mail with Canada Post. This method of shipping does not come with tracking. Approximate delivery time frames are below:

 

Delivery Time Frames:
Within Canada: between 3-10 business days
United States: between 5-15 business days 
International: between 10-30 business days

Delivery time frames are an approximation and may take longer because of customs. For orders outside of Canada, your jewelry may be subject to duty or customs fees. Buyers are responsible for any fees that may apply. Please note I am not responsible for delays due to customs.

If you are interested in trackable shipping, please reach out to discuss options and prices

If you do not see the answer to your question or have a specific question, please reach out!